I hope all is well. I know through the many years of being in this business that it is very easy to complain. This is not one of those times. I wanted to inform you of how impressed I am in the skills and workmanship of the tradesmen you have sent so far to work on the bathroom project. The tile is looking so good and the time and patience that Nick has to complete the work at hand has been nothing short of amazing. I know we will be off schedule by a couple of days but as I have told all your employees that have come here," I want quality, not quantity. " The workmanship is top notch. Cory finished the siding on the house last Friday and other than knowing what was there before you would never know that the side has changed. What a great!!!!! job he did. You are so lucky to have these individuals that have been working here. I was impressed with the kitchen remodel earlier this year which had me come back to having your company remodel my bath. You make me look good because of the correct choice of contractors. Please let the team know that I am thrilled so far and to keep up the good work. I would really like you to pass this on to the company owner to read and reach out to the team for a "That a boy" to all involved.
Yesterday two of your men installed a dishwasher for us in Cary, NC. Kevin and Justin did an excellent job! We appreciate the opportunity to give them credit because they did a great job!
The plumbers came out to reinstall. They did an excellent job. We were very pleased. Thank you for sending Bill and David over to redo everything. They did a great job! I recommend them very highly and your company very highly. Thank you!
Kevin was out and put in Maytag dishwasher for us this afternoon. He got in and got the job done quickly and efficiently. Thank you!
I had a dishwasher installed. One of your installers Chris did the work. He did a fantastic job. Very professional and has a great attitude! Thank you.
We are totally pleased with R&R Plumbing. We bought a hybrid water heater from Lowe's and R&R did the installation. Chris did a pre-installation inspection and he was professional, friendly and answered all our questions. Kelly at the office called to set up the actual installation and her customer service matched Chris's. Installation day arrived on a Saturday (which worked well for us) and two more top-notch professionals from R&R arrived, Bill and Mark. These guys were terrific. They explained everything that was going to happen and how long it would take. It was a pleasure to have these gentlemen in our home. We knew from their approach and attitude that this was going to be a quality installation. And, of course, it was. My wife was so happy she wrote a letter to the owner. She was as impressed as I was, but the fact that our two dogs liked Bill and Mark, convinced her to write the letter. Everybody, two legs or four, think R&R is the best. If you want the best plumbers in the Charlotte area coming into your house, call R&R Plumbing.
I just want to pass along my thanks for an excellent job done by Jason G and Brent at my home today. They were here to reconnect my kitchen plumbing and gas cooktop under a work order from Lowe's. They were very careful with the equipment, spread drop cloths to protect the floors, and cleaned up thoroughly afterwards. Jason took extra care to re-set the dishwasher at the appropriate depth, despite some difficulty with the installation site.
It is rare to see such attention to detail in today's service industries, so I want to make sure this team gets the appropriate recognition for a job well done. Please pass along my thanks to the company owners / managers. I'll be sure to call and ask for this team for my future plumbing needs.
I just had my toilets installed by Kevin and Justin. I just wanted to let you know what an established job they did. It was fabulous! I have been saving a whole year for these two new toilets. The service was great and fantastic! They were very professional. They got in and out quickly and did a wonderful job.
I just wanted to talk to you to give my plumber more than a pat on the back. He did a wonderful job and I wanted to be sure to let you know what a wonderful job your employee did!
I just wanted to reach out and thank you for doing a great job with installing my dishwasher today!