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We strive to provide the highest level of customer service, and would love to hear about your experience with R&R Plumbing! Please fill out this short form to leave a review for us.
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I hope all is well. I know through the many years of being in this business that it is very easy to complain. This is not one of those times. I wanted to inform you of how impressed I am in the skills and workmanship of the tradesmen you have sent so far to work on the bathroom project. The tile is looking so good and the time and patience that Nick has to complete the work at hand has been nothing short of amazing. I know we will be off schedule by a couple of days but as I have told all your employees that have come here," I want quality, not quantity. " The workmanship is top notch. Cory finished the siding on the house last Friday and other than knowing what was there before you would never know that the side has changed. What a great!!!!! job he did. You are so lucky to have these individuals that have been working here. I was impressed with the kitchen remodel earlier this year which had me come back to having your company remodel my bath. You make me look good because of the correct choice of contractors. Please let the team know that I am thrilled so far and to keep up the good work. I would really like you to pass this on to the company owner to read and reach out to the team for a "That a boy" to all involved.

John Sullivan

Yesterday two of your men installed a dishwasher for us in Cary, NC. Kevin and Justin did an excellent job! We appreciate the opportunity to give them credit because they did a great job!

David K

The plumbers came out to reinstall. They did an excellent job. We were very pleased. Thank you for sending Bill and David over to redo everything. They did a great job! I recommend them very highly and your company very highly. Thank you!

Steve M

Kevin was out and put in Maytag dishwasher for us this afternoon. He got in and got the job done quickly and efficiently. Thank you!

David

We just had an installation of a dishwasher from R&R Plumbing. I just wanted to pass on the information that they did a great job…I was very much pleased with the procedure and installation. The guys were pretty smart fellas too. They did a great job and I just wanted to pass along the information.

Don W.

This is Brierley M. in Winston Salem, North Carolina. I just wanted to thank you for Walt and AJ for coming to put my plumbing in for me. I am 94 years old and it was wonderful to see them and they were so wonderful!

Brierley M.

My name is Tim S. Scott M did an install for me today. I wanted to reach out to you and say how grateful I am for the quality job he did. He was early for the appointment, very quick, very efficient, and very clean. He just did a great job. Very personable and likable young man as well. So thank you. I will certainly keep R&R Plumbing’s information on hand if I need services again. I am glad that Lowe’s uses you. I couldn’t be happier with the installation today.

Tim S.

Hi, this is Doreen S. Your company came in to install a bunch of things in the kitchen yesterday. I just wanted to let you know that they did a great job. It was Bill, Chris, and Kevin. I just wanted to let you know that you have a great group of guys that worked really hard and did a great job.

Doreen S.

David one of you installers put a dishwasher for us last Friday afternoon. I just wanted to call to tell you how good he did…he stopped and explained to me and my wife how stuff worked..he took the time to explain it and did a great job. We were very pleased with the install.

Don M.

Scott did some work for me today with R&R Plumbing. I just wanted to tell you that he did a great job..he was very professional and cleaned everything up like he had never been here before...

Jon P.

I just wanted to call and let you know that I was very happy with the installation job..it was excellent. The service man was very professional. Thank you!

Mr. Esquivel

Walt and Gavin installed my oven and I just wanted to let you know that they did a great job. They deserve a 10! You have good people working for you.

Sarah

One of your employees Ben came in today and put my dishwasher in and he did an outstanding job. Within an hour he had the new dish washer in and the old one out. He needs at least a 10! He is an excellent employee and he knows what he is doing.

Danny

I just wanted to let you know that your guys installed a dishwasher for me today. Walt and Gavin did a fine job.

Jace

I wanted to let you know that Nathan came to my house to install my dishwasher. He did a great job!

Steve

Your plumber Nathan came in to install a hot water heater at my home. This young man did an excellent job. I was very impressed with his work. Maybe if it had been done the way he did it by the other company I wouldn’t have had issues. I would give him a 10! I thank you for letting him be of service to me today!

Patricia

I just wanted to thank the guys that came out and did the installation on my microwave, stove, and refrigerator. They did an excellent job for me. Thank you so much!

Patricia E.

I had a dishwasher put in today by Nathan and Sherife. They did a professional job. If I need anything else plumbing wise I will definitely be calling you!

Diane

Walt Smith installed the dishwasher. He was very nice and very helpful. We were very pleased with the installation.

Carolyn S.

Yesterday Walt and Chris installed my new hot water heater. They were professional, friendly, and did an efficient and quick job!

Carol

We just had Ed install a garbage disposal. He did an excellent job and was very personable.

Alex

I just wanted to let you know that Walt and Gavin just left my house. They came and did a great job. I appreciate everything that you guys did

Michael C.

I wanted to give a shout out to Alex who was the young man that installed my dishwasher. He did a very good job. He was very thorough, cleaned up after himself, and very polite.

Paige H.

Nathan just installed a microwave for me. He did very well. He was very efficient. He deserves a 10!

Maxine

I want you to know that you were contracted through Lowes to install our dishwasher. You installer Alex came to our home. What an amazing and professional job this young man did. He was so kind and considerate to answer any and all of my questions. I am going to be a regular client of yours for now on for any plumbing or electrical needs!

Rudy

I had one of your employees out here installing a water softener and garbage disposal. He was very personal and helpful. We are very appreciative of him and we look forward to working with you guys in the future!

Eric

Nathan one of your men was out at my home this morning and switched out my microwave. He did a good job. He worked hard, was nice, and was a pleasure to work with.

Anthony

Yesterday a young man named Nathan installed a toilet for me. I am more than satisfied with his work. He did a great job!

Mr. Bucklin

I had a dishwasher installed. One of your installers Chris did the work. He did a fantastic job. Very professional and has a great attitude! Thank you.

Donny E

We are totally pleased with R&R Plumbing.  We bought a hybrid water heater from Lowe's and R&R did the installation.  Chris did a pre-installation inspection and he was professional, friendly and answered all our questions. Kelly at the office called to set up the actual installation and her customer service matched Chris's.  Installation day arrived on a Saturday (which worked well for us) and two more top-notch professionals from R&R arrived, Bill and Mark.  These guys were terrific.  They explained everything that was going to happen and how long it would take.  It was a pleasure to have these gentlemen in our home.  We knew from their approach and attitude that this was going to be a quality installation.  And, of course, it was.  My wife was so happy she wrote a letter to the owner.  She was as impressed as I was, but the fact that our two dogs liked Bill and Mark, convinced her to write the letter.   Everybody, two legs or four, think R&R is the best.  If you want the best plumbers in the Charlotte area coming into your house, call R&R Plumbing.

Dave

I just want to pass along my thanks for an excellent job done by Jason G and Brent at my home today. They were here to reconnect my kitchen plumbing and gas cooktop under a work order from Lowe's. They were very careful with the equipment, spread drop cloths to protect the floors, and cleaned up thoroughly afterwards. Jason took extra care to re-set the dishwasher at the appropriate depth, despite some difficulty with the installation site.

It is rare to see such attention to detail in today's service industries, so I want to make sure this team gets the appropriate recognition for a job well done. Please pass along my thanks to the company owners / managers. I'll be sure to call and ask for this team for my future plumbing needs.

Sherrie

I just had my toilets installed by Kevin and Justin. I just wanted to let you know what an established job they did. It was fabulous! I have been saving a whole year for these two new toilets. The service was great and fantastic! They were very professional. They got in and out quickly and did a wonderful job.

Carolyn

I just wanted to talk to you to give my plumber more than a pat on the back. He did a wonderful job and I wanted to be sure to let you know what a wonderful job your employee did!

Doris

I just wanted to reach out and thank you for doing a great job with installing my dishwasher today!

Sandy

My husband and I worked with Bill. He came over to install our two toilets. I just wanted to let you know that he was very knowledgeable and very polite. We are very happy. Thank you so much!

Sheryl L

Scott just installed an over the range microwave for me. He did a superb job…it is nice to know of someone that I can use in the future now. I will certainly call back if we have any plumbing issues…

Mike O.

I just wanted to call and give a shout out to Ed W. and his partner. They were really accommodating with my needs today. They installed my dishwasher and had no problems. Very friendly and excellent customer service…I really appreciate it!

John M.

Edward brought a dishwasher to my home on Thursday. He did a great job!

Daniel H.

One of your employees installed a dishwasher for me. His name was Bill. He was excellent. He had to come twice. The first time the first one was damage. The second time he was completely professional. He seems to know what he is doing. Your company has quality employees like him.

Janice W.

I wanted to let you know that one of your technicians came to install my dishwasher last week. He was very professional. His name was AJ. He was wonderful and the dishwasher works great…I would definitely use you in the future.

Darcie M.

Walt and Braxon were here yesterday to install and cook top and a hood. They did fabulous!

Jane

I had an installation done on Wednesday. It was an over range microwave. Chris did the install. I wanted to let you know what a great job he did. I would give him 10+. I was very pleased with his professionalism and craftsmanship.

Theresa

AJ was at our house last night. He installed a new dishwasher. He took extra care with the installation and he left my kitchen in great order. He gave us a great tutorial on how to use our new appliances. He was very pleasant and answered all our questions.

Emily

I had one of your representatives install a dishwasher in our house today. He did an excellent job. He was very good at what he was doing. I appreciate his help in installing the dishwasher and letting us know how to use it.

John

We received service from your technician Ed today. We wanted to call and let you know that we are happy with his service. He completed the job and was very courteous. Very great customer service and we’re satisfied with the work!

Nick

I just wanted to let you know that your installers Walt and Braxton were here to install an LG wall oven for us. They did a phenomenal job. They were clean, quick, and courteous!

Alice

I had one of your associates, Alex, at my house to install a dishwasher. This young gentleman was beyond perfection…. His attention to detail amazed me. …He deserves a lot of kudos for representing your company the way he does.

Gloria

Chris and Gavin had a service call at my house today to install a microwave. They did an excellent job. They arrived earlier that we thought and came in and got the job done. They were very professional and very good workers.

Randy